NOBLEX - Repair

Repair

With the purchase of a NOBLEX / Docter / Zeiss Jena product, you have chosen longevity and best quality. Should you need help nevertheless, the technical service of NOBLEX will help you quickly and reliably.

Please send your defective device along with this completed form, copy of the invoice / proof of purchase and completed warranty card to our address

NOBLEX E-Optics GmbH

Customer Service
Seerasen 2
98673 Eisfeld

Germany

In case of warranty we repair your device and send it back for free.
Please understand that we can only accept your defective device by shipment.

In case of rejection of our cost estimate and return of the unrepaired device, we charge 25,00 Euro for the cost estimate (plus shipping and VAT).

The repair will be carried out by us usually within 2 to 3 weeks after receipt of the repair permit.

For the service of our range of binoculars from DOCTER and CARL ZEISS JENA, please contact:

Duncker Geräteservice
Mrs. Anja Schwolow
Jahnstr. 27
14712 Rathenow
Germany
Tel. +49 (0) 3385 496119
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note - the company Duncker Geräteservice does not undertake warranty repairs.

For technical questions, please contact the customer service team:
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: +49 (0) 3686 371 0